Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@klutchkontrol.com or on any of our social media platforms!

General

Due to the Coronavirus pandemic we are forced to increase the scheduled delivery time back. If you have ordered from the UK it will take up to 5 working days. If you have ordered from outside the UK it will take up to 10 working days.

You can contact us by visiting our "Contact Us" page. Or by sending us a message on any of our social media platforms.

Yes they do! Our grips fit on a variety of controllers for different consoles such as the Xbox 360, Xbox One, Xbox Series X, PlayStation 3, PlayStation 4, PlayStation 5 and Nintendo Switch.

To use a discount code you will need to select the products on the store you wish to purchase and then use the 'Add to Cart' option. This will then give you the option to 'Checkout' when you have finalised your shop. This will then forward you to the information page which will have a 'Show order summary' icon at the top of the page. Clicking this icon which will drop down the summary of your order which will include a 'Discount Code' option where you can apply the code you have so you can save money on your order!

Yes! Klutch Kontrol are able to send your order wherever you are in the world!

You can change the currency on store by clicking the ‘GBR’ icon in the top-right of our website which will then give you the option to select the currency you want to use.  

The different payment methods we accept are Credit/Debit cards and PayPal. 

Yes you can! This is an easy process that will not create any damage to your grip or your controller.  

If you have any suggestions or leave is any feedback about Klutch Kontrol, you can forward your opinion at info@klutchkontrol.com and we will take your feedback on board!  

Domestic shipping to the UK 1st class is £1.29 and Tracked 24 is £3.35 whereas our worldwide shipping is £2.55. All orders over £15.00 give you free shipping in the UK and worldwide as well as orders over
£30.00 internationally will give you free shipping that is tracked and signed.
  

Sponsorship

To manage your sponsorship, go to the "Sponsorship" tab and login to our designated Sponsorship portal.

To becoming sponsored you will have to fill out a form on our integrated affiliate application. Click the link below and sign up to get started with Klutch Kontrol.

https://klutchkontrol.com/pages/sponsorship 

You will be paid by providing your PayPal email. We are currently working on being able to payout with store credit. 

Yes, you can deactivate your sponsorship by emailing us at info@klutchkontrol.com or by messaging us via any of our social media platforms.

You can track your sales on your affiliate dashboard. Click here and login to your affiliate account. On the main dashboard you will be able to see all the analytics for your account.